Frequently Asked Questions

Two services: housekeeping staff, and office support staff (office boys). Both are booked online by the shift.

In Pune and Pimpri-Chinchwad, within about 35 km of central Pune. The booking page checks coverage for your exact address before you confirm.

Not at present. Prezenti serves Pune and Pimpri-Chinchwad only.

No. We provide housekeeping and office support staff only. Security, reception staffing, technical maintenance and full facility management are not part of our services.

Choose a service and select Book Now. You enter your site location, choose the site type, shift and number of staff, pick Today or a later date, and see the full price before you confirm with your verified mobile number.

Per staff member, per shift. It depends on the service, the site type and the shift length. Current prices are shown on each service page, and your exact price is shown before you confirm.

Housekeeping: a full day (8 hours) or part time (4 hours). Office Support: a full day (8 hours).

Yes, while today’s slots are open. Choose Today on the booking page.

Use Request a callback on any service page or on our contact page, and our team will call you.

Six site types: offices, corporate and educational institutes; commercial buildings; residential buildings (common areas); hospitals and clinics (non-clinical areas); cafes and restaurants; pre-schools.

Workstation cleaning, Reception area cleaning, Meeting room cleaning, Pantry support, Floor cleaning, Washroom maintenance, Waste collection, Common area upkeep.

Depending on the site type: pest control, plumbing and electrical repairs, deep restoration cleaning, facade and rope-access cleaning, apartment interiors, kitchen deep cleaning, and any clinical work such as biomedical waste handling or operation-theatre cleaning. The service page lists the exclusions for each site type.

No. For residential buildings we clean common areas only: lift areas, parking, clubhouses and staircases.

Moving files, memos and documents between teams; Bank, post office and courier errands; Tea, coffee and refreshment service for staff and visitors; Setting up and resetting meeting rooms; Keeping track of stationery, printer supplies and pantry stock; Clearing cups and keeping reception presentable during the day.

Offices, hospitals and clinics, and pre-schools. Schools and institutes book under the Office site type.

No. Housekeeping is about cleaning the premises. Office support covers errands, documents, refreshments and meeting-room setup, with light tidying through the day.

Our Cancellation Policy explains how to request a cancellation and what applies. It is linked below and in the footer of every page.

Our Refund Policy explains when refunds apply and how service-quality concerns are handled.

Our Privacy Policy explains what we collect when you book or request a callback, and why.